Return & Refund Policies
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While selling at Zilingo, I felt very helped by the 
various promotions towards my product, 
especially during campaigns. That greatly 
increased my order. Zilingo occasionally provides 
more exposure through its banners so that my 
brand becomes more popular. Thanks Zilingo!

Rahajeng Dyah Savitri
Owner, Radysa Organizer
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We joined Zilingo since 2018. At first, we had 
difficulties in selling our goods, but the Zilingo 
team was very proactive and helpful. We 
experienced a significant increase with 50% 
growth! 

Sidah Moh Alaydrus Ida
Sales Executive E-Commerce, Batik Arjuna Weda
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During our time with Zilingo, our sales increased 
quite well, especially when there were 
campaigns. By having Whatsapp group with 
Zilingo team, our relationship is great. Other 
than that, Zilingo’s team always help when there 
were problems occured. The Zilingo photography 
services is also good and the result is nice. 

Meike Natalia
Owner, MAYONETTE
Banner image
While selling at Zilingo, I felt very helped by the 
various promotions towards my product, 
especially during campaigns. That greatly 
increased my order. Zilingo occasionally provides 
more exposure through its banners so that my 
brand becomes more popular. Thanks Zilingo!

Rahajeng Dyah Savitri
Owner, Radysa Organizer
Banner image
We joined Zilingo since 2018. At first, we had 
difficulties in selling our goods, but the Zilingo 
team was very proactive and helpful. We 
experienced a significant increase with 50% 
growth! 

Sidah Moh Alaydrus Ida
Sales Executive E-Commerce, Batik Arjuna Weda
Frequently asked questions

How do I get paid?

Order payments are deposited to the bank account of your choice. Account details are collected during the onboarding process.

What fees do I get charged?

Listing your products on Zilingo Trade is free. We charge a commission on each order. You will get more details on commission tiers from your Key Account Manager once you sign up.

How do I maximise my earnings?

Maximize your earnings and get a Top Seller badge by shipping orders on time, selling top quality products and avoiding cancellations.

You can also:
• Join regular marketing campaigns to reach more buyers
• Create custom promotions for your store
• Use the analytics dashboard to monitor store performance

How do I build a good catalog?

Create a good catalog by providing:
• High-quality product images
• Accurate product names and detailed descriptions
• Competitive pricing
• Accurate product dimensions and size guides

Reach out to your local Key Account Manager if you need help in setting up or managing your product catalog.
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